USA Product Support
Support Contact Information
Please click on the Contact page for the technical support phone number and email address. Our telephone support hours are 10 AM to 6 PM Eastern Time, Monday through Friday. After hours and weekends, please leave a message at the number or send an email with the relevant information. RME users can also receive support at the RME User Forum. Please note that this is not an official support channel, but can often be the quickest way to find answers. Looking for legacy product information? Please click here!
macOS - RME Interface is not recognized after successful installation?
Starting with the 10.13.2 update for macOS High Sierra, a new security feature requires users to approve new applications that interact with the kernel, a core part of the operating system. Find out how to authorize your Interface manually in System Preferences / 'Security and Privacy'. Help for High Sierra / Mojave Installation PDF
RME technology explained. Find more detailed technical information and special details about our products.
Video Series for Beginners. Check out this Video Series all about the amazing TotalMix FX features.
RME User Forum
Meet other users, developers and support specialists in the official RME Forum.
Do you have questions? Contact us via email or phone and receive professional support from our Team.
Please answer the following questions. Click "Send Registration" below to submit your responses.
Support Contact Form
Sales consultation contact
If you looking for consultation for a proper recording setup planning or need more information about essential components for big or small studio projects? Our sales experts team will guide you to find an individually solution for your objectives and budget.